Rental Cars | Transfercar Blog

How to get a relocation vehicle?

My name is Brian and I am one of the founders of Transfercar. I have written this article series to help people who are thinking of relocating a car, camper van or motorhome for the first time via Transfercar.

How to get a relocation vehicle – preparation and planning

transfercar-frontpage The first thing is to find a relocation car at www.transfercar.co.nz that suits your travel requirements. The table of available relocation cars on the front pages gives a good overview of what is available. Pay attention to the free extras column that tells you what is included in the relocation deal. The more things included the better for you as a relocation driver. Normally the rental car companies include ferry and standard insurance with the relocation car. From time to time the rental companies also add petrol vouchers or a free tank of petrol. Often this applies to urgent relocations. The available column tells you the earliest pick-up date and latest drop off date. It does not mean you can have the vehicle during the whole period. The number of days you can have the car for free is specified in the details that can be viewed by clicking anywhere on the row of the relocation you are interested it. Most rental car companies allow between 4-7 days for a relocation between Christchurch and Auckland.

To request a relocation car click the Drive it free!-button. Your request is send directly to the rental car company and they will accept or reject your request within 12-48 hours. Sometimes they receive several requests for the same relocation. So if your request is not accepted, don’t despair – just request another one! Until you get accepted the whole booking is a ‘blind process’. You will not be told who the rental car company behind the relocation is until you have been accepted by the rental company.

I requested the motorhome approximately 7 days prior to the date we preferred to pick it up. Our request was accepted within 12 hours and we received a confirmation email from Transfercar and later on we also got an email from the rental car company – In this case it was Jucy Rentals. I called up Jucy to organize the exact pick-up time and drop-time. The rental car company also schedule the ferry crossing for us. In our case Jucy covered the cost of the ferry for the motorhome and we had to pay for passengers – $50 per person when booking through the rental car company (otherwise it is $58 with Interislander)

After having organized the relocation, we booked flight tickets with Jetstar – $39 (without luggage) and $49 (20k allowance) per person. Alternatively try Grabaseat or virginblue – you just gotta love love the competition 🙂

Rental Road Rage

It happens to the best of us. Everybody has had at some stage in their life a mild or-in my case- a severe case of road rage overcoming them. Especially in summertime. People are hot and bothered in summertime. Things get untidy when people are hot and bothered.

And I admit- I’m guilty as hell. I bet you too. In the silence of your car- or perhaps out loud with lots of certain ‘finger activity’ and flickering headlights if you’re really over it- abusing our rental-car-road-users-from- abroad. It happens in every country, because as soon as humans go on holiday, they give their brains a brake a bit too literally.

So the rental car road users are the ones that do it. They are the ones that push all your wrong buttons and they are the ones that will make you run late for that career defining presentation. Not the local touring its own country-because he knows. And the fact that you left home 10 minutes too late has got nothing to do with it either- it’s THEM.

And please don’t get me wrong- all countries love their visitors and tourists dearly. They really do. But when you’re the local, they are the ones on holiday and they are the ones in a happy-people-relaxed-mode. We’re not. We’re already latent shitty when we walk out the door in the morning. Because the sun is shining and we’re going to be locked up in that office all day. We’re in the stressed-out-running-too-late-for-the-bloody-meeting-mode. And we all know that this mode does not mix well with a rental-road-user-from-abroad sitting in front of you doing 30.

So for the sake of national bloodpressure, the quality of the tourist’s holiday and the overall sanity in any country, signs will need to go up in the international arrival halls of airports.

And this is what they will read:

Thou shall not drive 20 k’s per hour where you’re allowed 80.
Thou shall not be indecisive and fiddle around on the road.
Thou shall not suddenly stop in the middle of the road because you have seen a Kodak moment.
Thou shall not drive painfully slow on curvy roads to then Nascar race the straights so you can’t be overtaken.
Thou shall not attempt to parallel park your rental vehicle fifteen times in a row when it is painfully obvious to the ten waiting teeth-grinding other drivers it ‘ain’t gonna fit’.
Thou shall not park your rental vehicle on the wrong side of the road or, whilst visiting cities, park on designated permit parkings.
Thou shall not randomly camp overnight in your rental vehicle on the side of the road, beaches or my driveway for that matter.
Thou shall not multitask in your rental vehicle whilst driving-you can’t drive, read a map, sing along with the radio and take photos at the same time.
Thou SHALL pull over for faster road users to overtake you.
Thou SHALL drive on the correct side of the road. Your campervan might seem huge to you, but they did take the size of average cars in account when they made the road so there’s no need to drive in the middle of it.

Follow these 10 commandments while renting a vehicle on holiday and the world will be a better place.

Be smart when renting or relocating vehicles

There are unfortunately a handful of…..let’s say unsavoury rental companies in New Zealand-a few more than a handful world wide obviously-that spoil it for the good ones. Mind you, there is a vast majority that handle ‘situations’ professionally (like the companies on this website), but some kinda..don’t.

The Ministry of Consumer Affairs, or more specific the Consumer Issues Branch, often deals with complaints about rental car companies. Particularly from travellers:

“These travellers have since returned home to their respective countries only to be greeted by a credit card bill with additional charges by rental companies for damages to the car. Damages these travellers say did not happen while they had the car in possession.” (March 2008 Newsletter Ministry of Consumer Affairs)

Cue to: It’s-your-word-against-theirs-drama.

It happens to the best of us: To my next door neighbour last year in Australia, in January this year to my brother in Belgium and, I suspect, to a whole lot more travellers world wide.

But, when renting a car you can protect yourself from any unwanted bills afterwards. And this is rather easy to do so too.

It might seem a bit over the top or even paranoid to you, but taking a couple of photos of your rented (or to be relocated, mind you)ride before and after each trip doesn’t hurt anybody. Particularly photographing any current damage(s) before driving away into the sunset. And, of course don’t forget to point out these existing damages to the rental company while you’re picking the car up. Even when the employee says: “Nah, that’s sweet” -as they usually phrase it here in New Zealand- persist and have it put on paper anyway and get a copy of it. You’re not being painful -well, maybe a little bit- but you’re just covering your ass, nothing wrong with that.

Now, when you drop your rental off at the designated point of no return, it’s best to get someone from the company to give it a final inspection and literally -yes, LITERALLY-sign it of as, again, ‘sweet as’. And while you’re at it, get a copy of that ‘sweet as’.

However, this is easier said than done as many travellers are droppping the car off outside office hours. Probably because that’s the whole concept of backpacking (or travelling in general for that matter); postponing and avoiding by all means the ‘office hour life’. But apparently early flights or late night flights have got something to do with it as well. So it would be a good idea to go with a reputable company that has staff available that’s willing to stick around for 24 hours a day for when you -emotionally-part ways with your rental set of wheels.

Please note that most of New Zealand’s rental car companies are a member of the Rental Association of New Zealand, and you can rely on them to treat you fairly and ethically. But should a company -where ever this might be on Mother Earth- act dishonourably (a.k.a ripping your off), then there are some rights you may have which could be useful to know.

The two major credit card companies, Visa and Mastercard -with whom travellers have a hate/love relationship-have outlined terms and conditions with regards to the rental charge backs.

So read them and know what can and can’t be done: Visa and Mastercard

And, as they would say in the States:”For God sakes, take those photos of the damn car will ya”

The concept of getting from A to B

Getting from A to B can be a bit tricky if you don’t have your own means of transport. This goes for all travellers without weels, whether they’re locals, international or national visitors. After all, if you don’t own or have access to a car or bike, how are you going to get from let’s say Wellington to Auckland? Or even more challenging, Katikati to Lumsden, Great Barrier Island to Napier?

Just stay put where you are? Or go walking? Or put your thumb up and go hitch-hiking?

A website dedicated to hitch-hiking culture, digihitch.com , says the “simple, unplanned and spontaneous act of sharing transport” has been around as long as there has been transportation. But hitch-hiking in its purest sense – thumbing rides from passing motorists – followed the invention of the car in the late 19th century. It became common in the war years, when soldiers hitched rides, and entered the realms of popular culture with Jack Kerouac’s novel On the Road in 1957.

Literature, films and music have often played on the fears surrounding hitch-hiking. Tales of lost hitch-hikers and hitch-hiker murders possess a power like no others.

New Zealand is still wondering what happened to Mona Blades, the 18-year-old who disappeared without a trace when hitching on the Napier-Taupo road in 1975.

And what about the unfortunate German backpacker Birgit Brauer? Her trip, and with that her dream, ended tragically in October 2005 when she was found under the towering redwoods in Lucy’s Gully, near New Plymouth. She loved New Zealanders’ down-to-earth attitude and believed she was safe hitch-hiking.

Times have sure changed and with this in the back of your mind, why take the risk of hitch-hiking? Surely a lack of transportation can be solved otherwise?Well, dear backpackers, students and all other travellers, there is an alternative to consider.Listen.

Lots of savvy backpackers have over the years already called or surfed the sites of rental car companies in pursuit of ‘one-way’ deals. But arranging this takes time, not to mention effort and can be very frustrating as you often miss the boat with rental company’s ‘one -way’ deals.

The idea of relocating cars is really quite simple and not new or innovative. There already exist websites in other countries (USA, Norway and Denmark) that specialise in relocating rental (or private) cars. However, up to recently such service didn’t exist in New Zealand.

Now, rentals, whether these are motor homes, bikes or cars, tend to accumulate there where a branch doesn’t need them to be. The car fleet moves in one direction according to the flow of tourist and companies spend a lot of money transporting unallocated cars between branches.

And this is where you as a traveller without wheels come in the picture. Why not pick up a car at point A, drive it to point B and voila: you are where you want or need to be, and the car is where the rental company needs it to be.

So, a simple concept with the added plus of a win-win situation for you and the rental companies.

New to New Zealand is http://www.transfercar.co.nz/; an online relocating service that offers free use of rental cars to travellers. And that’s you, right?

Check it out, organise a ride and have a safe journey from your A to B.