What are rental car relocations?

My name is Brian and I am one of the founders of Transfercar. I have written this article series to help people who are thinking of relocating a car, camper van or motorhome for the first time via Transfercar.

What are rental car relocations?

To relocate is to drive a rental car or rental campervan from one branch to another within a short time frame. Because the rental car companies can’t find enough paying customers to drive their cars and campers in the opposite direction of the tourists, they need alternative ways to move them. Traditionally the rental car companies have mainly been using truck and train transport, but after the launch of Transfercar it has become more popular amongst to use ordinary travellers to drive the vehicles.

Relocations are very seasonal in New Zealand and the rental car companies often need to relocate their fleet from south to north before and during the summer season to match the flow of tourists moving the other direction. During winter the situation is opposite with rental car companies relocating cars and camper vans south to meet demand from ski and snowboard enthusiasts.

I have been relocating cars via the Transfercar website several times myself. I wanted to test the service that we at Transfercar are offering our customers but I also find it to be a fantastic way to travel and see the country with a limited budget.

In August 2009 my partner and I relocated a 3-berth, diesel motorhome from Christchurch to Auckland Airport. The motorhome was fully equipped with shower, toilet, kitchen facilities, beddings and covers, towels and a TV with DVD-player. I was given 5 days to relocate the camper van and it included free ferry and free standard insurance.

The next part in the series explains how to find and book a relocation car or relocation camper, and the last article is about the experience from picking up the relocation camper Christchurch, the trip back and dropping the camper off in Auckland.

The eclipse of human behaviour

Slowely but surely ‘it’ is coming- and New Zealand won’t be far off I bet. From fingerprint identification that is. Your thumb -or any finger on your two lovely hands for that matter- will be your most precious asset when renting a car or campervan in the near future.

Yup, it looks like we have finally arrived in the era where your authorising signature -and with that your word-is not sufficient anymore. The dawn of a new age where a photocopy of your identification doesn’t do it anymore like it use to in the ’80’s and ’90’s is upon us. And what about the good old creditcard? Nope, you will be needing ‘the goods’: Your passport or driverslicense, you prettiest signature and your fingerprint in order to secure a rental vehicle in -for now- The Netherlands and England.

As it turns out, these overseas rental companies suffer substantual losses of around the €350.000 anually. Why? Because people apparently feel the need to thrash the rental car they are using or simply steal it to be never seen or heard of again. And despite the fact the offenders sign a rental agreement and have their passport or drivers license copied- they are untraceable when it counts. Particularly when they are overseas visitors. In England this annual ‘damage’ figure is, thanks to the introduction of the fingerprint identification system, slowely reducing. However, this number is still persistently on the rise in the Netherlands. And so ever since October this year, Schiphol Airport has joined the fingerprint identification-team as well. No thumb-no car in the Low Lands and the country of the famous stiff upper lip.

Will this fingerprint identification march for New Zealand?-perhaps. After all, rental cars get thrashed here as well-or conveniently pinched if that suits the ‘program’ of the traveller better. And that’s a shame. Because this globally spread human behaviour is truly an embarrassment and a quite unnecessary one at that. And with the current global economy an investment like this will be the last thing rental companies are waiting for. Especially since the tourism industry is already noticing a decline in tourists visiting the country.

So come on you rental car users, play nice, play fair-don’t thrash (or steal) your rental.