Category: News

Be smart when renting or relocating vehicles

There are unfortunately a handful of…..let’s say unsavoury rental companies in New Zealand-a few more than a handful world wide obviously-that spoil it for the good ones. Mind you, there is a vast majority that handle ‘situations’ professionally (like the companies on this website), but some kinda..don’t.

The Ministry of Consumer Affairs, or more specific the Consumer Issues Branch, often deals with complaints about rental car companies. Particularly from travellers:

“These travellers have since returned home to their respective countries only to be greeted by a credit card bill with additional charges by rental companies for damages to the car. Damages these travellers say did not happen while they had the car in possession.” (March 2008 Newsletter Ministry of Consumer Affairs)

Cue to: It’s-your-word-against-theirs-drama.

It happens to the best of us: To my next door neighbour last year in Australia, in January this year to my brother in Belgium and, I suspect, to a whole lot more travellers world wide.

But, when renting a car you can protect yourself from any unwanted bills afterwards. And this is rather easy to do so too.

It might seem a bit over the top or even paranoid to you, but taking a couple of photos of your rented (or to be relocated, mind you)ride before and after each trip doesn’t hurt anybody. Particularly photographing any current damage(s) before driving away into the sunset. And, of course don’t forget to point out these existing damages to the rental company while you’re picking the car up. Even when the employee says: “Nah, that’s sweet” -as they usually phrase it here in New Zealand- persist and have it put on paper anyway and get a copy of it. You’re not being painful -well, maybe a little bit- but you’re just covering your ass, nothing wrong with that.

Now, when you drop your rental off at the designated point of no return, it’s best to get someone from the company to give it a final inspection and literally -yes, LITERALLY-sign it of as, again, ‘sweet as’. And while you’re at it, get a copy of that ‘sweet as’.

However, this is easier said than done as many travellers are droppping the car off outside office hours. Probably because that’s the whole concept of backpacking (or travelling in general for that matter); postponing and avoiding by all means the ‘office hour life’. But apparently early flights or late night flights have got something to do with it as well. So it would be a good idea to go with a reputable company that has staff available that’s willing to stick around for 24 hours a day for when you -emotionally-part ways with your rental set of wheels. 

Please note that most of New Zealand’s rental car companies are a member of the Rental Association of New Zealand, and you can rely on them to treat you fairly and ethically. But should a company -where ever this might be on Mother Earth- act dishonourably (a.k.a ripping your off), then there are some rights you may have which could be useful to know.

The two major credit card companies, Visa and Mastercard -with whom travellers have a hate/love relationship-have outlined terms and conditions with regards to the rental charge backs.

So read them and know what can and can’t be done: Visa and Mastercard

And, as they would say in the States:”For God sakes, take those photos of the damn car will ya”

Toyota Prius proves a gas guzzler in a race with the BMW 520d

The Toyota Hybrid is hailed as an eco-paragon. It is a very responsible car and classified by the US government as the “most fuel-efficient car sold in the US” discover more  features about this car below.

Celebs like Cameron Diaz and Leonardo DiCaprio drive it. Not because it is a typical jet-set car, not because it is pretty or the flashest set of wheels around. No, you drive this car because you make a statement with this car: Your conscientious and aspiring a better way of life.

The New Zealand bound ‘green’ traveller rents a Hybrid. Because is the right car to rent when you’re environment friendly. It is the right car for your budget too. The rental companies confrim you’re doing -again- the right thing: “…fuel efficient Hybrid” “…eco friendly green car…” “…saving on fuel costs..” “…minimising the impact of car travel on the environment..”.

And with New Zealand’s green and clean image, surely you are not going to rent or buy anything other than nature’s friend, the Hybrid? And, if relocating rental cars, you sure as hell are not going to relocate any car but a Hybrid car. Right?

Right. So, bearing all this in mind, how would a responsible eco and budget friendly car like this fare against a big bad polluting BMW?

Let’s find out.

Last Sunday Top Gear screened on Prime. And in this episode the Top Gear Team drove a Toyota Prius and a BMW 3 series around the track. The outcome was…different.

In March this year two correspondents from the English newspaper The Sunday Times took the Toyota Prius and a BMW 520d for a spin. Not a lap around the track like in Top Gear, but an 877 k’s spin to Geneva.

The result is, to say the least, interesting.

Toyota Prius versus BMW 520d

The moral of the story? It’s not what you drive; it’s how you drive it. So, if I was that ‘green’ traveller looking for a responsable way of cruising New Zealand, I’d be renting (or relocating!) the biggest baddest BMW that I can get my hands on. That’s all-‘right’ for me.

The concept of getting from A to B

Getting from A to B can be a bit tricky if you don’t have your own means of transport. This goes for all travellers without weels, whether they’re locals, international or national visitors. After all, if you don’t own or have access to a car or bike, how are you going to get from let’s say Wellington to Auckland? Or even more challenging, Katikati to Lumsden, Great Barrier Island to Napier?

Just stay put where you are? Or go walking? Or put your thumb up and go hitch-hiking?

A website dedicated to hitch-hiking culture, digihitch.com, says the “simple, unplanned and spontaneous act of sharing transport” has been around as long as there has been transportation. But hitch-hiking in its purest sense – thumbing rides from passing motorists – followed the invention of the car in the late 19th century. It became common in the war years, when soldiers hitched rides, and entered the realms of popular culture with Jack Kerouac’s novel On the Road in 1957.

Literature, films and music have often played on the fears surrounding hitch-hiking. Tales of lost hitch-hikers and hitch-hiker murders possess a power like no others.

New Zealand is still wondering what happened to Mona Blades, the 18-year-old who disappeared without a trace when hitching on the Napier-Taupo road in 1975.

And what about the unfortunate German backpacker Birgit Brauer? Her trip, and with that her dream, ended tragically in October 2005 when she was found under the towering redwoods in Lucy’s Gully, near New Plymouth. She loved New Zealanders’ down-to-earth attitude and believed she was safe hitch-hiking.

Times have sure changed and with this in the back of your mind, why take the risk of hitch-hiking? Surely a lack of transportation can be solved otherwise?Well, dear backpackers, students and all other travellers, there is an alternative to consider.Listen.

Lots of savvy backpackers have over the years already called or surfed the sites of rental car companies in pursuit of ‘one-way’ deals. But arranging this takes time, not to mention effort and can be very frustrating as you often miss the boat with rental company’s ‘one -way’ deals.

The idea of relocating cars is really quite simple and not new or innovative. There already exist websites in other countries (USA, Norway and Denmark) that specialise in relocating rental (or private) cars. However, up to recently such service didn’t exist in New Zealand.

Now, rentals, whether these are motor homes, bikes or cars, tend to accumulate there where a branch doesn’t need them to be. The car fleet moves in one direction according to the flow of tourist and companies spend a lot of money transporting unallocated cars between branches.

And this is where you as a traveller without wheels come in the picture. Why not pick up a car at point A, drive it to point B and voila: you are where you want or need to be, and the car is where the rental company needs it to be.

So, a simple concept with the added plus of a win-win situation for you and the rental companies.

New to New Zealand is http://www.transfercar.co.nz/; an online relocating service that offers free use of rental cars to travellers. And that’s you, right?

Check it out, organise a ride and have a safe journey from your A to B.

Move over backpacker; here comes the flashpacker!

The latest trend in travelling as recognized during the latest ITB Berlin is Eco and Economy Travel. Everybody who’s anybody in the world of the travel industry meets at ITB Berlin, the world’s leading travel show, which was held last March. The starring role in the rising Eco and Economy market is the flashpacker.

The what……??

Yes, you heard it right. The flashpacker. I give you a new breed of traveller; the flashpacker is fresh out of university, end twenties to mid/end thirties with an ambitious travel bug comparable with that of a backpacker. Treasured family times at the Holiday Inn are not yet cute for the flashpacker; he or she still desires a, dare I say, adventurous holiday where a lack of luxury and comfort are not an issue.

The flashpacker holds down a steady job and has got a bit of cash to throw around. What they don’t have on the other hand is time. Their careers are on the roll and need 60-hours-per-workweek-neutering and dedication, and they sure as hell can’t afford to take a sabbatical if they ever want to be somebody in their line of work. Well, not for the coming 10 years anyway.

Backpacker versus flashpacker

The difference between the two are quite obvious. The backpacker we’re all too familiar with is usually stretched for money, with lots of time on their hands and somewhat wet behind the ears when they set foot on foreign soil. They are fresh out of high school, 18 to 23 years old and quite successful at postponing the inevitable grown-up-life back at home for quite some time. That is to say, until the working holiday visa runs out, the overdraft has become painfully overdrawn and they are forced to make ‘THE CALL’ home for funds. The funds usually come in a supersaver-combo-deal: Money in exchange for a swift return to The Motherland. That usually snaps them out of the backpacker-mode and into moving-on-to-university-mode. Behold the natural cycle of the backpacker. Everybody wins.

Green and clean

Now, is backpacking mostly about partying, fruit picking, hitch-hiking or the Kiwi Experience Bus, sightseeing the NZ top 10 in a whirlwind fashion whilst surviving another day on $5, the grown up flashpacker has outgrown all this. Eco tourism and cultural refinement are key for the environment-minded flashpacker. The Kiwi Experience Bus is a no-no as goes for hitch-hiking. The flashpacker only does Eco, whether this is on a campground in the sticks of in a 5 star hotel downtown. They often rent a vehicle, preferably a small van or larger SUV, as long as it is capable of sleeping two adults.

As a result of this rapidly emerging trend, the ‘green and clean’ market in New Zealand alone is expected to grow with another 70% until 2020, with the biggest group of flashpackers for New Zealand and Australia expected to come from India and China.

Now, call me silly, but can anybody tell me how we are going to accommodate this immense tourism grow spurt whilst remaining truly ‘green and clean’?