Organising a Delivery – Ask a Friend, Rent a Truck or Book with Transfervans?

You just won an auction for a double mattress on Trademe. How do you get it home?  The team behind Transfercar has launched a new website to solve the problem of furniture delivery in a convenient and cost-efficient way. (Service limited to Auckland for now)

Most of us are not so fortunate to own a vehicle that is suitable for transporting a bed. What to do? First, think of a friend or family member who has a van. Nobody comes to mind! Surely someone you know must have a car with towbar but does not have a trailer. Easy, just ask your friend to go to the nearest petrol station to rent one. After filling out the paperwork, picked the right size trailer (yep they come in different sizes and not all fit a bed) and paid $40 + deposit, your friend is on his way. 3 hours later, the mattress has been delivered and the trailer has been returned. You empty your wallet for small notes and coins and pay $55.30 to your friend for petrol, use of car and trailer hire. But surely you are also going to shout a few beers for him for helping out. Total price for trailer $55.30 + beers + hassling a friend.

Nah, too much a hassle to ask your friend with the tow bar to help. You research truck rentals and the cost is not too bad – $80 p/day. Do you choose to reduce the excess of $2,000? Nope, you take the risk. Remember to fill up the vehicle with petrol before the return. Should be no more than $10. You need an extra set of hands to help carry the bed, so you ask your friend to assist in return of organising a few pizzas. Lots of time went with picking up and returning the truck. Total price for truck rental and petrol $90 + pizzas + hassling a friend.

There must be a easier way to pick up the bed? You search online for delivery companies. You come across Transfervans who delivers anytime anywhere. It says you can book online. You (1) choose the right size vehicle, (2) enter Manukau as pick-up address and City as drop-off address which is 22km in between, (3) add the item that needs delivered and (4) pay. Hmm, that only took 2 minutes and is confirmed minutes later with a text telling you who the driver is! Total price for using Transfervans $71! And the driver will help you carry the mattress to your door. Time to invite your friends over for beers and pizzas!

 

On the road

My name is Brian and I am one of the founders of Transfercar. I have written this article series to help people who are thinking of relocating a car, camper van or motorhome for the first time via Transfercar.

This is the third and last article. The first part in this series explains what a relocation car is on what it means to be a relocation driver, and the second article explains how to find and book a relocation.

On the road

Day 1, our flight was scheduled to 6.40 am and we arrived Chrichchurch on time 8.00 am. On arrival we called the rental car company and they picked up us from the airport for free. It is a good idea to arrive early to get the most out of the first day.

crayfish shopThe relocation motorhome was ready to go, but first we had to sign a normal rental agreement (just as if you rented a vehicle under normal circumstances). Standard insurance was included in the relocation deal, but we still chose to upgrade the insurance to full cover. The additional insurance was $25 per day – no excess and a peace of mind but it is totally optional. Before getting on the road, the friendly staff of Jucy gave us a tour of the vehicle including how to operate the shower, kitchen and power.

Around 9 am we were on our way to Picton via Kaikura – approx 330 km. First stop was Kaikura to have fresh Crayfish at Nims’ Bin at State Highway 1. It was a fantastic day and absolutely gorgeous to sit on the beach in the middle of the winter.

Day 2,  we drove around the Marlborough Sound before crossing to Wellington at 2.30. The weather forecast predicted gustily wind, but luckily it turned out to be North Easterly with gave us a smooth crossing. In Wellington we stayed overnight at a public car park at Victoria Heights. We woke up in the middle of the night because we thought someone was trying to force their way in only to find out the next day that the rumble was an earthquake – 5.2 in magnitude. In a motorhome that feels shaky.our camper van

Day 3, we drove from Wellington to Napier over Greytown and Dannevirke. We found this little neat tea-house in the middle of nowhere serving high-tea in good old English fashion (sorry for those living in Greytown but it is in the middle of nowhere). We arrived Napier around 5 pm after about 5 hours driving from Wellington. Weather was beautiful the whole way and very mild 21 degrees.

Day 4, from Napier we took the inland route to Taupo, where we stayed overnight at a parking lot nearby the lake before returning to Auckland the next day. No earthquake this time but just a beautiful view over the lake. In New Zealand you are allowed to stay overnight at most public places (variation of rules may apply to different districts – see for instance camping policies for Tasman District), but the problem of course is that lack power supply and disposal of wastewater and rubbish. Therefore it is advisable to stay at a dedicated campground every now and then to put fresh water on the campervan and empty wastewater. You don’t get far with only 80L of water in the tank. Top 10 Holiday Parks are located throughout the country and they charge between $14-$22 per person per night including the campervan.

img_5299Day 5, we  returned at Auckland Airport at 3.30 pm. We had a great trip and spread out the driving equally on 4 days. One day normally goes with crossing the Cook Straight. Bear in mind that these campervans are not race cars. They can be difficult to get up to 100 km/h and it does take longer time to get from A to B than a standard vehicle. Normally we covered 70-80 km per hour depending on elevation and traffic.

For 5 fantastic days on the road our total expenses looks something like this for 2 people:

Jetstar

$90

Ferry for passengers

$100

Diesel 1,400 km

$160

Top 10 Holiday Park (optional)

$80

Additional insurance (optional)

$125

Total cost

$555

This is the third and last article in the article series about relocating with Transfercar. The first part in this series explains what a relocation car is on what it means to be a relocation driver, and the second article explains how to find and book a relocation.

How to get a relocation vehicle?

My name is Brian and I am one of the founders of Transfercar. I have written this article series to help people who are thinking of relocating a car, camper van or motorhome for the first time via Transfercar.

How to get a relocation vehicle – preparation and planning

transfercar-frontpageThe first thing is to find a relocation car at www.transfercar.co.nz that suits your travel requirements. The table of available relocation cars on the front pages gives a good overview of what is available. Pay attention to the free extras column that tells you what is included in the relocation deal. The more things included the better for you as a relocation driver. Normally the rental car companies include ferry and standard insurance with the relocation car. From time to time the rental companies also add petrol vouchers or a free tank of petrol. Often this applies to urgent relocations. The available column tells you the earliest pick-up date and latest drop off date. It does not mean you can have the vehicle during the whole period. The number of days you can have the car for free is specified in the details that can be viewed by clicking anywhere on the row of the relocation you are interested it. Most rental car companies allow between 4-7 days for a relocation between Christchurch and Auckland.

To request a relocation car click the Drive it free!-button. Your request is send directly to the rental car company and they will accept or reject your request within 12-48 hours. Sometimes they receive several requests for the same relocation. So if your request is not accepted, don’t despair – just request another one! Until you get accepted the whole booking is a ‘blind process’. You will not be told who the rental car company behind the relocation is until you have been accepted by the rental company.

I requested the motorhome approximately 7 days prior to the date we preferred to pick it up. Our request was accepted within 12 hours and we received a confirmation email from Transfercar and later on we also got an email from the rental car company – In this case it was Jucy Rentals. I called up Jucy to organize the exact pick-up time and drop-time. The rental car company also schedule the ferry crossing for us. In our case Jucy covered the cost of the ferry for the motorhome and we had to pay for passengers – $50 per person when booking through the rental car company (otherwise it is $58 with Interislander)

After having organized the relocation, we booked flight tickets with Jetstar – $39 (without luggage) and $49 (20k allowance) per person. Alternatively try Grabaseat or virginblue – you just gotta love love the competition 🙂

What are rental car relocations?

My name is Brian and I am one of the founders of Transfercar. I have written this article series to help people who are thinking of relocating a car, camper van or motorhome for the first time via Transfercar.

What are rental car relocations?

To relocate is to drive a rental car or rental campervan from one branch to another within a short time frame. Because the rental car companies can’t find enough paying customers to drive their cars and campers in the opposite direction of the tourists, they need alternative ways to move them. Traditionally the rental car companies have mainly been using truck and train transport, but after the launch of Transfercar it has become more popular amongst to use ordinary travellers to drive the vehicles.

Relocations are very seasonal in New Zealand and the rental car companies often need to relocate their fleet from south to north before and during the summer season to match the flow of tourists moving the other direction. During winter the situation is opposite with rental car companies relocating cars and camper vans south to meet demand from ski and snowboard enthusiasts.

I have been relocating cars via the Transfercar website several times myself. I wanted to test the service that we at Transfercar are offering our customers but I also find it to be a fantastic way to travel and see the country with a limited budget.

In August 2009 my partner and I relocated a 3-berth, diesel motorhome from Christchurch to Auckland Airport. The motorhome was fully equipped with shower, toilet, kitchen facilities, beddings and covers, towels and a TV with DVD-player. I was given 5 days to relocate the camper van and it included free ferry and free standard insurance.

The next part in the series explains how to find and book a relocation car or relocation camper, and the last article is about the experience from picking up the relocation camper Christchurch, the trip back and dropping the camper off in Auckland.

Get your hands dirty!!!!

I had the plessure today to be invited by Dr Shuyuan Wu as a guest lecture for a undergrad paper at AUT in Innovation and Entrepreneurship. One of the objectives of the paper was for students to generate a business idea and present it in front of a panel – just like Dragons Den. I used my own company, Transfercar, as a case study to demonstrate how an idea was turned into a new venture.

I was amazed with the quality and diversity of the ideas that these students have generated – but gee – what happend to good old fashioned market research? Not that the student have not done any market research – they had been told to identify their competitors and estimate the market potential – simple Google research – but none have actually been out getting their hands dirty. None have actually been out talking to real people – real customers – real suppliers.

I guess it is not the students fault – but maybe academics should spend less time teaching students how to do regression and Porter’s 5 forces – and spend more time teaching them how to use their network and communicate with people – because at the end of the day – isnt that what entrepreneurs do.